As stated under “Do you have power”, your furnace doors are equipped with safety switches. If the doors for your furnace are not on securely, these switches will not allow your furnace to operate.

We recommend you go ahead and turn the breaker completely off then turn it back on, it is possible the breaker has tripped but not appear tripped.

Verify that the Service Disconnects is set to “ON”

As a matter of safety to our service technicians, your equipment is installed with service disconnects. Sometimes these “switches” can be inadvertently “bumped” or turned off.”

At the furnace or boiler, this service disconnect appears to be a light switch. Normally this switch is mounted on the side of the furnace; it may be located on the ceiling or wall nearby.

At your condenser (see What is a Condenser?), the service disconnect is typically located mounted to the wall by the condenser. It appears to be a metal box with a thick wire leading to it. There are two (2) types of disconnects: fused or non-fused. You can lift the cover to ensure the “pull out block” is in place. CAUTION: Please keep in mind, this is 220v of electricity and we recommend you let your service professional check the pullout.

Check that Furnace Doors Are On Securely

For your safety, furnace manufacturers have placed safety switches on the doors of your furnace. If a furnace door becomes loose or isn’t replaced properly, these safety switches will not “make” cutting power to the furnace.

If You Are Experiencing Power Problems or Brownouts:

If so, you may not have enough voltage to operate your equipment.

Some indications of power problems are:

  • Your lights are dim
  • Only half (1/2) of lights in your home work
  • The elevator in your condominium building is not working

Generally, we do not recommend homeowners attempt to repair their equipment themselves. However, there are some common problems that can result in unneeded service calls.

There are many thermostat manufactures and those manufacturers have a multitude of models of thermostats. Also, inevitably, as they change their technologies, their programming methods also change. With these factors in mind, one must realize we do not have an easy answer for you. The good news is that most manufacturers list easy to follow instructions on the websites.

Locate your humidistat.

Your humidistat may be located near your thermostat or mounted at the furnace on the plenum (sheet metal box).

Set humidistat:

Set to [OFF] OR [0]

Move the humidistat dial to a “higher” setting until you hear a “click.” This click indicates the current level of humidity the humidistat is sensing in your system.

Set bypass damper (if equipped).

You may see the works open/closed, summer/winter, or it may not be labeled at all.

Set damper lever perpendicular to duct to “close” or set to “summer” setting.

Set damper lever parallel to duct to “open” or set to “winter” setting.v

For heating, it may cause safety or limit to “open.” What this means is that the heat will not run or it will “short cycle.” The short cycle is a term we use to describe the phenomenon of the furnace going on & off rapidly.

For cooling, it may cause your evaporator coil to ice up. The problem is, once the ice begins to form and the system is not given a chance to thaw between cycles, the ice can become so thick as to diminish your airflow from your registers.

It should be replaced each heating season because:

  • Maximizes humidifier performance
  • Eliminates Odors
  • Removes Cellulose Coating

Failing to change your water panel regularly could cause your humidifier to “leak,” sometimes causing damage to furnace controls and/or floors.

Annual Fuel Utilization Efficiency (AFUE) is a measure of how effective a heating appliance (such as a furnace) converts fuel (namely natural gas or propane) into energy on a yearly basis. The Department of Energy (DOE) test procedure is defined as the “heat transferred to the conditioned space divided by the fuel energy supplied.”

Energy Star is a program that was created in 1992 by the Environmental Protection Agency (EPA). One of its main goals is to provide consumers with much-needed information so they can make purchase decisions based on economic and environmental considerations. It is only awarded to products that not only are energy efficient but also provide a reasonable payback for their initial investment.

SEER stands for Seasonal Energy Efficiency Ratio. It is the standard on which the Department of Energy (DOE) and Environmental Protection Agency (EPA) compares the efficiency of cooling equipment, including condensers and heat pumps.

Variable Speed is generally used to describe the blower motor of the furnace. However, some manufacturers are adding variable speed inducer motors to their furnaces as well.

In regards to the blower motor, a variable speed motor or “smart motor” has the capacity to operate at lower power levels to use up to two thirds (2/3) less electricity of a normal blower motor. For example, at the lowest speed, it can operate at 65 watts whereas a normal blower motor generally operates at 500-600 watts.

Yes! Ibbotson Heating provides emergency heating and cooling services to help homeowners address unexpected HVAC problems. If your furnace stops working or your air conditioner isn’t cooling properly, contact our team at (847) 253-0866 to discuss your situation and arrange service.

If your furnace is running but your home isn’t getting warm, check your thermostat settings and air filter first. Restricted airflow, thermostat issues, or a mechanical problem may be affecting your system. If the problem continues, contact Ibbotson Heating for professional furnace repair. Our technicians service all makes and models of heating equipment.

An air conditioner that isn’t cooling properly may have restricted airflow, incorrect thermostat settings, or a mechanical issue. Check your thermostat and air filter first. If your home still isn’t cooling, contact Ibbotson Heating for professional AC repair and diagnosis.

We recommend scheduling furnace maintenance annually, which can be done at any time of the year, and air conditioner maintenance once a year during the warmer months. Routine maintenance helps identify potential issues, maintain system performance, and keep your equipment running reliably. Contact Ibbotson Heating to schedule your heating or cooling maintenance.

The decision to repair or replace your HVAC system depends on its age, condition, repair history, efficiency, and the cost of the necessary repairs. If your system requires frequent repairs or struggles to keep your home comfortable, replacement may be worth considering. Ibbotson Heating can evaluate your existing equipment and help you explore the options that best fit your home.

Ibbotson Heating provides residential heating and cooling services, including furnace repair, installation and maintenance, air conditioner repair and installation, and indoor air quality solutions. Our website also lists boilers, water heaters, humidifiers, and air cleaners among our equipment and service offerings. Contact our team to discuss your specific heating or cooling needs

Ibbotson Heating is a Lennox Premier Dealer and an authorized Carrier dealer. Our technicians also service all makes and models of heating and cooling equipment. Whether you need help with your existing system or are considering a new installation, contact our team to discuss your options.

Yes! Whole-home humidifiers and air purification systems can help address certain indoor comfort and air quality concerns. Humidifiers add moisture to dry indoor air, while air purification systems can help reduce certain airborne particles, depending on the equipment. Ibbotson Heating offers indoor air quality solutions and can help you explore options suited to your home’s needs.

Ibbotson Heating lists boilers, humidifiers, and other home comfort equipment among its service and product offerings. Because service availability can vary by equipment type, contact our team at (847) 253-0866 to discuss your system and confirm the appropriate service.

Ibbotson Heating serves Arlington Heights and surrounding communities throughout the Northwest Chicago suburbs. Our service-area directory includes communities such as Buffalo Grove, Des Plaines, Elk Grove Village, Glenview, Mount Prospect, Palatine, Prospect Heights, Rolling Meadows, Schaumburg, Wheeling, and Wood Dale. Contact us to confirm service availability at your address.

Ibbotson Heating has served Arlington Heights and surrounding communities since 1946. As a family-owned and operated business, we provide heating, cooling, and home comfort services backed by our team’s experience and NATE-certified technicians. We are also a Lennox Premier Dealer and an authorized Carrier dealer. Our goal is to help homeowners find reliable solutions for their heating and cooling needs.

Scheduling service is easy! Call Ibbotson Heating at (847) 253-0866 or visit our website’s contact page to reach our team. Let us know what heating or cooling issue you’re experiencing, and we’ll help you determine the next steps for your service request.